Many challenges before tourism & hospitality industry
The biggest challenge for the tourism, hospitality & transport industry is to reinstate a person’s confidence in travel, said Suresh Prabhu, MP. He was speaking at the webinar titled ‘Tourism, Hospitality & Transport Challenges.’
He said that the COVID-19 pandemic has clearly and indelibly changed how we live and travel with a great degree of uncertainty looming large over the tourism industry, and the new protocols will also pose a challenge to the sector as to how to keep the travel affordable while ensuring the safety of travellers. He reiterated that in the coming times, it is expected that there will also be an unemployment issue in the travel and hospitality industry, affecting the scenario at large,” he said at the Bird Group Leadership Initiative Webinar.
This webinar was the third in the series held by Bird Group Leadership Initiative and was conducted in collaboration with PHD Chamber of Commerce & Industry & WTTC.
He added that to step up the trust factor, the hospitality industry has to dramatically change the way it operates and communicates with people. Prabhu also cautioned that the industry will have to grapple with hassles of varied hues post opening up of the sector, starting from practicing social distancing norms to managing human resources.
The hospitality sector has been one of the worst-affected sectors from the coronavirus-induced lockdown. Industry bodies have estimated that the sector could take Rs 5 lakh crore hit due to economic activities coming to a halt. The opening of the economy is, however, set to improve the sentiments and help in reviving it.
